Shipping Policy

At Mucho Corazón, every piece is crafted and packaged with love. Below you’ll find everything you need to know about processing times, shipping options, and delivery.

Processing Times

Because our jewelry is handmade, please allow:

  • 2–4 business days for order processing before shipment.

  • During holidays or high-volume periods, processing may take an additional 1–2 days.

You will receive a confirmation email once your order has shipped.

Shipping Methods & Rates

We currently ship within the United States.

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Tracking Your Order

All orders include tracking information.
Once your package ships, you will receive a tracking number via email so you can follow its journey.

Delivery Issues

Mucho Corazón is not responsible for:

  • Packages marked as delivered but not received

  • Delays caused by the carrier

  • Incorrect shipping addresses entered at checkout

If you experience delivery issues, please contact your carrier first. We will do our best to support you if additional help is needed.

International Shipping

If you plan to offer it later, keep this:
We currently do not offer international shipping, but we are working to add this option soon!

(If you want international shipping included, I can rewrite this section.)

Lost or Damaged Packages

If your order arrives damaged, email us within 48 hours with photos of the item and packaging so we can assist you.
Lost packages may require a carrier investigation before a replacement or credit is issued.

Incorrect Address

Please double-check your shipping information at checkout.
If you need to make a change, contact us within 12 hours of placing your order. After this window, we cannot guarantee the address can be updated.

Questions?

We’re here to help!
Email us at [your email]